Terms and Conditions

Introduction

The content on the pages of this website is for your general information and use only. The website allows you to browse, select and purchase Clothing and Accessories (“Goods” or “Products” or “Services”). Use of this website constitutes your acceptance of these Terms and Conditions as it is subject to change without notice.

Information accuracy

We strives to make every information as accurate as possible. In the event a product is listed with incorrect information due to typographical error or error in pricing or product information, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We reserve the right to make changes to the Information on this website, or to services described therein, or update such information at any time without notice.

Shipping Policy

Orders in Pakistan will be delivered within 5 – 6 working days and international orders will be delivered within 7 – 10 working days.

Customs, Duties and Taxes
All international orders may be subject to taxes, fees, surcharges and duties (if applicable)
Taxes and fees are based on many factors; we have no control over these charges and cannot predict what they may be as customs policies vary widely from country to country.
If your order does require any additional charges, they must be paid by the customer for the package to clear customs.
Note: We have made every attempt to display as accurately as possible, the colors of products that appear on the website. However, as the actual colors you see will depend on your screen resolution, we cannot guarantee that your screen’s display of any color will accurately reflect the color of the product on delivery.

Customer Protection

Your personal information is confidential. We do not rent, sell or, exchange email addresses. When you place an order with us, we collect your name, address, telephone number, credit card information and your email address. We use this information only to fulfill your order and to communicate with you about your order. All your information is kept confidential and will not be disclosed to anybody unless ordered by government authorities.

Exchange Procedure

Your satisfaction is our priority. If you are not satisfied with your purchase then we are here to resolve your concern/issue. We will be delighted to exchange any item returned in a saleable condition, with its receipt and original packing however We will only be accepting those products for exchange/return that either have manufacturing issues, and the shipment of the wrong items.
Please note that due to your laptop or mobile Screen settings and photographic lighting, the product color may vary. Moreover, all fabric pieces, or patches included in the product, are mentioned in the product description on website
No extra amount will be charge for the exchange of the same article; however exchange will entirely be dependent on the availability of the article. Exchange with a different article is also possible but the additional cost of the exchange article will be paid by the customer.
Reach us at our customer care number, +92 305 2665268 within 7 days of your purchase
Or email us at: customercare@vogueclothingstudio.com
After getting your exchange/return query, your order will be first checked by our relevant team after assessment you will be offered an exchange (depending on the availability of the article)
*you can only exchange/return through vogue clothing online store

Order Cancellation Policy

You may cancel your order at any time before the shipping process. After the shipment of your order, you will receive an email with a tracking number against your order. *Vogue Clothing Studio reserves this right of cancelling your order for the reasons including, unavailability of stock, declined in payment or the inaccuracy of pricing. *There will be no return and exchange on sale articles.

Refunds Policy

We have no policy for refund, however in case of non-availability of the article, or if the received item is in a flawed condition, a coupon of the same amount will be issued which will be availed online only.

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